To make life easier for all of you West Midlanders, we would like to introduce you to a carpet and rug cleaning service.
Carpet and rug cleaning is not one of people’s favorite duties, and it even sounds awful. So there is a way to get rid of this horrible task by hiring professionals in the field. Whether it is cleaning of small decorative rugs, rug or carpet that covers the entire floor in the living room, we are at your service.
Checking the condition of the carpet is done with another purpose – to give you a real idea of the expected results. Sometimes, no matter how much we want to fast for perfection, some old stains and stubborn dirt reflect the results.
Whatever type of soft flooring you have or a combination of such, we can take care of them in the best way. We guarantee that you will be satisfied with our service. We cover every area of London, so call us now!
Soft flooring sells charm, accent and comfort in the home, but unfortunately they need regular maintenance to look good. In order not to be deprived of such a purchase and to use your investment for a longer time, bet on professional cleaning.
The advantages are many:
guaranteed results – we manage to achieve the desired results of our customers. We deal with even heavily soiled areas and difficult to remove stains (from makeup, wine, coffee and other beverages, grease, etc.)
Our mission is to be useful to each of you! We can sanitize and refresh your soft flooring in the most appropriate way, according to the fabric. We want to be a part of your life to cancel you in some tasks. We know that family is most important. So spend your weekends with it, and we will take care of the overall cleaning of your home, as well as some specific locations – for example, the carpets.
Our contacts are listed on the website – there are a phone number and e-mail address. Another option is to visit us in the office. You know where you can find the address.
You can trust us, We are one of the best in the sector. We are expecting for your colorful challenges!
DO YOU GUARANTEE REMOVAL OF ALL SPOTS OR STAINS ON THE RUGS?
There is never 100% guarantee, that all spots will be removed. Of course we do all the best for the highest standards.
HOW LONG WILL IT TAKE TO CLEAN MY RUGS?
It depends on the rug’s condition. It could be very quick clean, but if the rug is dirty- would be much, much longer. There isn’t any specific time range. The most important thing is the job to be done properly.
DO YOU MOVE FURNITURE WHEN YOU CLEAN RUGS?
Our rug technicians move the light furniture. For better results the rooms must be empty.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all payments for the cleaning services- cash, bank transfer, credit/debit card payment, paypal, cheque and etc.
WHAT ABOUT IF I’M NOT HAPPY WITH THE CLEANING SERVICE?
If, for some reason, the customer is not 100% satisfied after the rug cleaning, we always offer always re-clean for free. The checkout must be done 48 hours after the service. Once the checkout is finished we do not have responsibility about the cleanliness condition in the property.
DO I NEED TO VACUUM BEFORE RUG CLEANING?
The vacuum cleaning is always necessary for the right procedure, but this is our responsibility. This is part of our job. It must be done professionally.
WHAT METHOD DO YOU USE FOR RUG CLEANING?
It depends what kind is the rug. Normally the most used method is the hot steam cleaning. Of course, there is dry cleaning, cleaning with cold water and etc.
I HAVE HAD MY RUG CLEANED, BUT THE SPOTS HAVE REAPPEARED. WHAT SHOULD I DO?
If you call Cleaningsure, we will try to remove all spots, no matter how many times we will repeat the procedure.
HOW DO YOU GUARANTEE CUSTOMER SATISFACTION WITH RUG CLEANING?
Customer satisfaction is our main priority. We offer a re-clean for free if there is some problem at the end.
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DO YOU STEAM CLEAN A RUG?
Yes
WHY THE PRICE MIGHT INCREASE?
There are fixed prices to start from. Sometimes the price depends on the area, car park charges and etc. Normally the prices are the same for the most properties.
WILL RUG CLEANING GET RID OF FLEAS IN MY RUG?
Yes, it’s absolutely possible, because of the steam rug cleaning procedure and the hot water used in it, but you need to hire a professional rug cleaning company.
HOW LONG WILL IT TAKE FOR MY RUG TO DRY AFTER A RUG CLEANING?
Normally it takes about 4 to 8 hours, but it depends on the kind of rug. Also it depends on if you keep the windows open during the dry time and etc. When the weather is warm, this process is quicker than during the winter time.
WHAT CAN I EXPECT WHEN THE CLEANERS ARRIVE?
When the rug cleaner is at the site, we need to do a few procedures. Vacuum cleaning, prespray, spots treatment and finally machine rug cleaning.
CAN I WALK ON THE RUG AFTER IT HAS BEEN CLEANED?
It is not recommended, but if there is no option we will leave one off foot shoes.
WHAT MAKES YOU DIFFERENT FROM OTHER RUG CLEANERS?
As we already mentioned- our priority is the customer satisfaction. We work with highly professional materials and equipments. Our staff is highly trained and vetted. Our carpet technicians can deal with all kind of problems in the rug cleaning industry. We keep our the highest standards in our jobs.
CAN YOU TREAT PET STAINS AND ODOR?
Yes.
CAN I CANCEL OT RESCHEDULE AN APPOITMENT FOR CLEANING?
Yes, but it must be at least 48 hours before the service.
DO YOU PROVIDE GIFTS OR DISCOUNTS?
Yes, there is a lot of options regarding customer discounts. If you book two services (for example- end of tenancy cleaning and rug cleaning, deep cleaning and carpet cleaning and etc.)
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